Our Quality Statment
We Vipul Valves has strict procedure of production to control the quality of our product! Receive order from customer - contract evaluation - place an order - forging or casting(outside-assisting) - Hot treatment(outside-assisting) - visual inspection - machining - chemical composition analysis(outside-assisting) - metallographic test (outside-assisting) - mechanical capability test(outside-assisting) - ultrasonic test - visual and dimensional inspection - assembling - sealing performace test - warehouse - shipment.
After Sales
We Vipul Valves extremely care of our honor and reputation won on the international market, we promise high quality products as well as we supply good after-market services. We assure 18 months of warranty of our products, we supply spare parts for free in 18 months if there any quality problem caused during use, and we supply repair service for life of our products. If we have no ability to solve the problem, we promise to remanufacturing the valves for our customers.Spare parts We supply spare parts for free in 6 months if any quality problem caused during use.
Service
Once we receive any quality problem complain, our technology department will take an analysis and we will response you within 12 hours via telephone or emial. We will give solution in 24 hours.
Repair
If we can not solve the quality problem by telephone or email, we will send us field manager to the site to solve the problem, or we can also supply the repair service for our customer.
Parts
We supply spare parts for free in 6 months if any quality problem caused during use. New parts avaliable as per order.
Remanufacturing
Any quality problem owing to the flaws of our products, and which can not be repair to good theoretically, we remanufacturing the valves for our customers.
